# bibla > bibla runs JUICEWATCH (public, jointly authorized, de-identified dispute stories) and RECONCILE (private AI-assisted multi-party mediation) with one account. It is not a court, lawyer, clinic or emergency service. AI output can be wrong and must be reviewed by humans. Official site: https://bibla.top ## Public pages - [JUICEWATCH](https://bibla.top/juicewatch) - [RECONCILE](https://bibla.top/reconcile) - [Chinese JUICEWATCH](https://bibla.top/chi-gua) - [Chinese RECONCILE](https://bibla.top/jiang-he) - [Privacy](https://bibla.top/privacy) - [Legal limits](https://bibla.top/legal) - [Contact](https://bibla.top/contact) ## FAQ by language - [en](https://bibla.top/faq/en) - [zh-CN](https://bibla.top/faq/zh-CN) - [de](https://bibla.top/faq/de) - [fr](https://bibla.top/faq/fr) - [es](https://bibla.top/faq/es) - [ar](https://bibla.top/faq/ar) - [ja](https://bibla.top/faq/ja) - [ko](https://bibla.top/faq/ko) - [pt](https://bibla.top/faq/pt) - [th](https://bibla.top/faq/th) - [it](https://bibla.top/faq/it) - [pl](https://bibla.top/faq/pl) ## English FAQ — JUICEWATCH ### What is JUICEWATCH? Can I read full stories without logging in? JUICEWATCH shows real dispute stories published with joint consent and privacy processing. Visitors can read full stories and copy story links without logging in. Taking a side, saving, commenting, and post interactions require an account. User posts can only be forwarded inside the app; dispute stories can be forwarded in-app or shared outside with a copied link. FAQ and language settings never require login. ### Where do stories come from? Are others' disputes used for attention? Stories mainly come from completed mediations in Reconcile. Completing mediation and publishing a story are two independent decisions: all participants must separately agree, and the story must also be rewritten, de-identified, and jointly reviewed before it can enter Juicewatch. The purpose of publication should be to share experience and help the public understand conflict, not to turn the parties' suffering into sensational content. If anyone disagrees, the story will not be published; refusing to publish does not affect mediation rights. ### How is authorization obtained before going public? The system will show the public disclosure choice to each participant separately. Silence or no reply does not equal consent. Participants should be able to see the version ready for publication and judge whether it still contains identifiable information. Publication may only occur when the condition of full authorization is met. Consent to recording, participation in mediation, confirmation of the report, and consent to publication are separate permissions and cannot replace one another. If there is any doubt about authorization status, the content should remain unpublished. ### How does the platform protect identity and privacy? Public stories should remove or summarize names, contact information, exact addresses, employers, account IDs, proof of identity, and unnecessary combinations of time and place, and should also avoid rare relationships or details that allow acquaintances to easily re-identify the person. Private interviews, raw recordings, and unpublished mediation records are not attached to the story. De-identification cannot guarantee absolute anonymity in all cases, so participants should still point out details that could expose identity during review. ### What does the vote represent? Will it decide who is right or wrong? Community votes only reflect the views of participating users on one question in the public version; they are not a factual ruling, legal conclusion, or character judgment of the people involved. Readers see a condensed, privacy-processed narrative and cannot access all the evidence and context. Please discuss behavior, choices, and resolution approaches. Do not organize online harassment, search for real identities, or treat majority opinion as permission to harm others. ### What are the rules for comments? Comments should address viewpoints and lessons that can be drawn from the story; hate, threats, harassment, pornographic content, personal data, identity guesses, contact information, advertising, or illegal instructions are not allowed. Do not claim to have found the parties involved, and do not incite cross-platform harassment. The platform can delete rule-violating comments, restrict interaction, block accounts, and retain necessary records for handling appeals. Difference of opinion is not itself a violation, but persistent insults and targeted personal attacks will be addressed. ### How is the hot list sorted? The hot list may combine publish time, genuine reads, interaction quality, discussion activity, and safety status. Display weight may be adjusted for content discovery, correction, safety cooling, or preventing manipulation. Adjustments must not fake read, vote, or comment numbers, nor be sold as undisclosed political or commercial manipulation. Sponsored, advertised, or partnered content must be clearly distinguished from organic community content. ### How does the platform earn revenue through traffic? Authorized public stories may generate revenue through on-page ads, member reading, content partnerships, or other clearly labeled commercial formats, used to cover hosting, AI, support, safety, and mediation product operations. The platform must not sell private interviews, raw dispute data, or personal information to advertisers, nor fabricate facts, exaggerate harm, or undermine the meaning jointly confirmed by participants in order to boost click-through rates. ### What if a story has errors, the situation changes, or the parties want to withdraw it? Please use customer support to provide the story title, specific paragraph, the reason for the error, and your relationship to the content; do not add new private information in public comments. The platform will handle correction, hiding, or deletion requests based on identity verification, joint authorization status, public interest, the rights of other participants, and applicable rules. Content that clearly exposes personal data, poses a safety risk, or has invalid authorization should be preferentially removed from display and reviewed. Reasonable corrections should leave a transparent note to avoid continued circulation of the old version. ### Why are accounts shared across both websites? RECONCILE and JUICEWATCH share accounts and the necessary data infrastructure, so users can use the same identity to participate in mediation, manage public authorization, and interact with the community, but the two sites’ front ends and use cases are independent. Display name, avatar, and password changes take effect across both. Blocking an account prevents login but retains data; permanent deletion handles associated data according to product rules. Please use a unique account and do not give your password or login session to others. ### How do I report content or contact live support? After logging in, you can use the support entry on the page to send messages; support will receive a new alert and can reply in real time. When reporting, please provide the story or comment location, issue type, and necessary explanation, and avoid copying or spreading sensitive information. For immediate physical danger, do not rely only on platform support—contact local emergency services. FAQ, language selection, and the logged-out hot list can be used without contacting support or creating an account. ### Does JUICEWATCH track whether I'm online? 登录后的在线状态用于客服响应和账户安全,不应公开展示给普通用户。平台仍应只收集运行所需信息,并按照适用隐私规则控制访问和保留期限。共享设备使用结束后请退出账户;若怀疑会话被他人使用,应立即修改密码并联系客服。 ### How do the language and Arabic pages work? 顶部语言选择器无需登录。系统优先采用你上次保存的语言,没有记忆时使用浏览器首选语言,不支持时回退为英语;该选择在吃瓜和讲和之间共享。阿拉伯语使用从右到左的页面结构、阅读顺序和控件排列。设定后,系统界面、FAQ、公开故事、帖子、评论和客服消息都会按页面语言显示,姓名会按目标语言自然音译。数据库仍保存作者原文,翻译不会覆盖或修改作者提交的内容。中文使用吃瓜和讲和路径,其他语言使用 JUICEWATCH 和 RECONCILE 路径。 ### 什么是瓜币 / Juice Coin?怎样获得? 瓜币(Juice Coin / juicecoin)是吃瓜站内积分。用户发布的状态被点赞或转发,作者获得瓜币;吃瓜故事被人站队时,该事件的所有参与人各得一笔基础奖励,被明确支持的一方另得额外奖励;选择“谁都不支持”则没有这笔额外奖励。具体额度由平台根据奖励机制调整。瓜币不能提现,只用于站内商品交易。 ### 如何上架、搜索和购买商品? 登录后打开「商品」页可搜索、浏览和上架。上架必须选择 eBay 式类目、填写标题、至少一张最多三张图片,以及可调整字体、颜色、粗细并支持站点全部语言的商品描述。必须标明是否为虚拟商品。实物商品买家下单必填收货地址,卖家必填邮寄方式和邮费(瓜币)。虚拟商品在线交付、无需地址。不能购买自己的商品。库存售罄后无法下单。 ### 购买后瓜币如何交割?为什么有 5% 手续费? 下单后买家的瓜币先被托管,不会立刻到卖家账户。卖家点发货(实物需填物流公司和运单号,虚拟商品点交付)。买家确认收货后才把瓜币交给卖家,并扣除成交额 5% 作为平台手续费。发货后 30 天买家仍不确认,系统会自动确认收货并交割。发货前买卖双方都可以取消订单,买家拿回全部托管瓜币,不扣手续费。 ### 怎样申诉、退款或退货?确认收货有什么风险? 交割完成前可以申诉:仅退款或退货退款。双方都要文字说明,并可上传最多三张凭证。客服可要求补充证据,或判定买家胜诉(全额退回瓜币、无手续费)或商家胜诉(按确认收货交割并扣手续费)。一旦买家确认收货或客服判定商家胜诉,交易完成,不能再申诉。点确认收货前必须勾选风险提示。 ### 商品评价和好评率怎么算? 确认收货后 30 天内可评价对方:好评、中评或差评。文字和最多三张图片都是选填。只评价一次,期内可修改。逾期未评则系统默认好评。用户主页展示作为商家的好评率和作为买家的好评率,并在百分号后标注总获得评价数,例如 98%(12)。 ## English FAQ — RECONCILE ### What is RECONCILE? What disputes is it suitable for? Reconcile is an AI-assisted multi-party dispute resolution space. It is suitable for couples, families, friends, colleagues, neighbors, parties to transactions, and service disputes who wish to continue communicating. The system first understands each person's perspective separately, then helps everyone form a common agenda, arrange mediation, and organize actionable outcomes. It is not a court, arbitration body, lawyer, or psychological first aid service, and it does not determine who wins or loses. If there is immediate physical danger, coercive control, risk of self-harm, serious crime, or matters that must be handled within legal time limits, local emergency services and qualified professionals should be contacted first. ### How does a complete mediation proceed? After the initiator creates a topic, they receive an invitation link. Each participant joins with their own account and completes private interviews in isolated spaces. Only after each participant confirms their interview summary does the system generate a common agenda; participants can propose changes and confirm separately. Then everyone negotiates the time, chooses whether to allow recording, enters joint mediation, confirms the final report, and finally decides individually whether to make the de-identified story public. Joint mediation supports instant typing, voice messages, and live calls, which the other party can see or hear without refreshing. Any stage requiring personal authorization must be completed by the individual; other participants cannot do it on their behalf. ### Who can see what in private interviews? Other participants cannot see your original answers, recordings, transcripts, or AI analysis intended only for you. The shared stage only uses issues that have been processed and are suitable for joint discussion. The platform will not quietly change your original answers into another version. ### Could AI fabricate, misunderstand, or favor one side? AI may mishear speech, miss context, or make inaccurate summaries, so interview transcripts, summaries, agendas, and reports all require human review. Before confirming, correct errors or request regeneration. The system is designed to distinguish factual statements, feelings, speculation, and demands, and does not automatically treat either party's claims as established facts. AI suggestions are not legal, medical, financial, or psychological diagnostic opinions. Important decisions should be made by the participants themselves and, when needed, with qualified professionals. ### What if speech recognition is inaccurate or lacks punctuation? Please use clear, complete sentences in a quiet environment, avoid multiple people speaking at once, and allow the browser to access the microphone. After upload or recording, the system performs final recognition and punctuation cleanup; you should first read the text, then manually correct names, numbers, dialect words, and proper nouns. If the result is clearly wrong, you can re-record or type the answer directly. Recognized text that has not been confirmed by the person is not treated as the final interview content. ### Why can't the process move to the next step right now? Common reasons include: some invited people have not yet joined, a participant's interview summary has not yet been confirmed by that person, the common agenda still has someone who has not reviewed it, time or recording choices are not yet completed, or a safety check requires a pause. The page shows the current stage and outstanding items. If everyone has finished but the page is still stuck, please refresh and contact customer support, providing the mediation title and the stage where the problem occurred; do not send passwords or unnecessary private content. ### How do recording, transcription, and read-aloud work? Whether joint mediation is recorded is chosen independently by each participant; recording starts only when the consent conditions on the page are met. After that, typing, voice notes, and live calls all enter the same mediation record for AI tracking; this is not consent to publish. Voice notes are sent to the other party immediately, and transcription finishes in the background—you do not wait for AI before sending. AI prompts and generated text can be played with device speech; if the browser or system has no matching voice, you can still read them. On a shared device, speakers and notifications may expose content; log out when finished. ### How to communicate instantly in joint mediation? What are the differences between typing, voice messages, and live calls? After joint mediation begins, messages appear instantly for every participant without refreshing. You can switch among three modes at any time: typing for short, editable remarks; voice notes that are delivered immediately so the other party can listen at once, with AI transcription appearing on the same message later; and a live browser peer-to-peer call that the other party hears immediately, with the recording sent to AI only after hang-up so starting a call does not overload the site. In every mode, AI tracks all text and later-recognized speech, can step in for personal attacks, emotional escalation, or clear agenda drift, and can speak on request. These capabilities work in every interface language; what participants say stays in the original wording and is not rewritten automatically. Calls and voice notes need microphone permission. Recording still requires everyone's consent first. On a shared device, watch speaker playback. ### How will stories be made public? How does the platform earn revenue? Completing mediation does not require publication. Only if all participants separately agree can the story, after rewriting, de-identification, and joint review, enter Juicewatch. Public content is not the original private interview text or raw recording. Public stories may generate revenue through advertising, member reading, or content partnerships, used to sustain the product and mediation service; commercial forms should be clearly marked. If anyone refuses, withdraws at a stage allowed by the process, or does not complete authorization, the story will not be published, and that does not affect access to the mediation service or receiving the report. ### What is the difference between account blocking, deletion, and profile? A blocked account cannot log in, but data continues to be retained for dispute processing, auditing, or recovery purposes. Permanent deletion makes the account unable to log in and deletes data associated with the account according to product rules; content that must already be retained by law, has been de-identified, or involves common records of other participants may need to be handled separately according to applicable rules. You can change your display name, bio, avatar, and password in account settings. Do not share your account with others, because all confirmations are tied to the currently logged-in identity. ### What should be noted about invitation links and multi-person privacy? The invitation link is the key to entering a specific mediation; it should only be sent through trusted channels to intended participants, and should not be posted in public groups or on social media. Before joining, check the mediation title and the initiator's relationship. Everyone should create their own account and should not use the same login identity on the same device to answer in turn. If the link is leaked, an invitation goes to the wrong person, or you see unknown participants, stop filling in and contact customer support immediately. ### How do I set language, Arabic, and accessibility features? 无需登录即可在页面顶部选择语言。系统会优先使用你上次保存的选择;没有记录时读取浏览器首选语言,不支持的语言回退为英语。选择会同时用于讲和与吃瓜。阿拉伯语页面采用从右到左的阅读和操作顺序;其他语言采用从左到右。设定后,系统界面、FAQ、调解主题、访谈、议程、会话记录、公开故事和客服消息都会按页面语言显示,姓名会自然音译。数据库仍保存用户原文,资料编辑框也保留原值,屏幕翻译不会覆盖用户提交的数据。中文使用讲和与吃瓜路径,其他语言使用 RECONCILE 与 JUICEWATCH 路径。浏览器缩放、键盘导航和系统朗读功能可与页面一起使用。 ### How can I contact customer service and ask for help more safely? 登录后可使用页面上的实时客服入口发送消息。请说明页面、调解阶段、设备和问题现象,但不要发送密码、支付资料、身份证件或与排障无关的完整私密访谈。FAQ 和语言设置无需登录。如果存在即时危险,请不要等待在线客服回复,应联系所在地紧急服务、警方、医疗机构或可信赖的线下支持。