社区规则与透明度
了解故事授权、隐私处理、热榜、互动规则、商业收入和内容申诉机制。
JUICEWATCH shows real dispute stories published with joint consent and privacy processing. Visitors can read full stories and copy story links without logging in. Taking a side, saving, commenting, and post interactions require an account. User posts can only be forwarded inside the app; dispute stories can be forwarded in-app or shared outside with a copied link. FAQ and language settings never require login.
Stories mainly come from completed mediations in Reconcile. Completing mediation and publishing a story are two independent decisions: all participants must separately agree, and the story must also be rewritten, de-identified, and jointly reviewed before it can enter Juicewatch. The purpose of publication should be to share experience and help the public understand conflict, not to turn the parties' suffering into sensational content. If anyone disagrees, the story will not be published; refusing to publish does not affect mediation rights.
The system will show the public disclosure choice to each participant separately. Silence or no reply does not equal consent. Participants should be able to see the version ready for publication and judge whether it still contains identifiable information. Publication may only occur when the condition of full authorization is met. Consent to recording, participation in mediation, confirmation of the report, and consent to publication are separate permissions and cannot replace one another. If there is any doubt about authorization status, the content should remain unpublished.
Public stories should remove or summarize names, contact information, exact addresses, employers, account IDs, proof of identity, and unnecessary combinations of time and place, and should also avoid rare relationships or details that allow acquaintances to easily re-identify the person. Private interviews, raw recordings, and unpublished mediation records are not attached to the story. De-identification cannot guarantee absolute anonymity in all cases, so participants should still point out details that could expose identity during review.
Community votes only reflect the views of participating users on one question in the public version; they are not a factual ruling, legal conclusion, or character judgment of the people involved. Readers see a condensed, privacy-processed narrative and cannot access all the evidence and context. Please discuss behavior, choices, and resolution approaches. Do not organize online harassment, search for real identities, or treat majority opinion as permission to harm others.
Comments should address viewpoints and lessons that can be drawn from the story; hate, threats, harassment, pornographic content, personal data, identity guesses, contact information, advertising, or illegal instructions are not allowed. Do not claim to have found the parties involved, and do not incite cross-platform harassment. The platform can delete rule-violating comments, restrict interaction, block accounts, and retain necessary records for handling appeals. Difference of opinion is not itself a violation, but persistent insults and targeted personal attacks will be addressed.
The hot list may combine publish time, genuine reads, interaction quality, discussion activity, and safety status. Display weight may be adjusted for content discovery, correction, safety cooling, or preventing manipulation. Adjustments must not fake read, vote, or comment numbers, nor be sold as undisclosed political or commercial manipulation. Sponsored, advertised, or partnered content must be clearly distinguished from organic community content.
Authorized public stories may generate revenue through on-page ads, member reading, content partnerships, or other clearly labeled commercial formats, used to cover hosting, AI, support, safety, and mediation product operations. The platform must not sell private interviews, raw dispute data, or personal information to advertisers, nor fabricate facts, exaggerate harm, or undermine the meaning jointly confirmed by participants in order to boost click-through rates.
Please use customer support to provide the story title, specific paragraph, the reason for the error, and your relationship to the content; do not add new private information in public comments. The platform will handle correction, hiding, or deletion requests based on identity verification, joint authorization status, public interest, the rights of other participants, and applicable rules. Content that clearly exposes personal data, poses a safety risk, or has invalid authorization should be preferentially removed from display and reviewed. Reasonable corrections should leave a transparent note to avoid continued circulation of the old version.
RECONCILE and JUICEWATCH share accounts and the necessary data infrastructure, so users can use the same identity to participate in mediation, manage public authorization, and interact with the community, but the two sites’ front ends and use cases are independent. Display name, avatar, and password changes take effect across both. Blocking an account prevents login but retains data; permanent deletion handles associated data according to product rules. Please use a unique account and do not give your password or login session to others.
After logging in, you can use the support entry on the page to send messages; support will receive a new alert and can reply in real time. When reporting, please provide the story or comment location, issue type, and necessary explanation, and avoid copying or spreading sensitive information. For immediate physical danger, do not rely only on platform support—contact local emergency services. FAQ, language selection, and the logged-out hot list can be used without contacting support or creating an account.
登录后的在线状态用于客服响应和账户安全，不应公开展示给普通用户。平台仍应只收集运行所需信息，并按照适用隐私规则控制访问和保留期限。共享设备使用结束后请退出账户；若怀疑会话被他人使用，应立即修改密码并联系客服。
顶部语言选择器无需登录。系统优先采用你上次保存的语言，没有记忆时使用浏览器首选语言，不支持时回退为英语；该选择在吃瓜和讲和之间共享。阿拉伯语使用从右到左的页面结构、阅读顺序和控件排列。设定后，系统界面、FAQ、公开故事、帖子、评论和客服消息都会按页面语言显示，姓名会按目标语言自然音译。数据库仍保存作者原文，翻译不会覆盖或修改作者提交的内容。中文使用吃瓜和讲和路径，其他语言使用 JUICEWATCH 和 RECONCILE 路径。
瓜币（Juice Coin / juicecoin）是吃瓜站内积分。用户发布的状态被点赞或转发，作者获得瓜币；吃瓜故事被人站队时，该事件的所有参与人各得一笔基础奖励，被明确支持的一方另得额外奖励；选择“谁都不支持”则没有这笔额外奖励。具体额度由平台根据奖励机制调整。瓜币不能提现，只用于站内商品交易。
登录后打开「商品」页可搜索、浏览和上架。上架必须选择 eBay 式类目、填写标题、至少一张最多三张图片，以及可调整字体、颜色、粗细并支持站点全部语言的商品描述。必须标明是否为虚拟商品。实物商品买家下单必填收货地址，卖家必填邮寄方式和邮费（瓜币）。虚拟商品在线交付、无需地址。不能购买自己的商品。库存售罄后无法下单。
下单后买家的瓜币先被托管，不会立刻到卖家账户。卖家点发货（实物需填物流公司和运单号，虚拟商品点交付）。买家确认收货后才把瓜币交给卖家，并扣除成交额 5% 作为平台手续费。发货后 30 天买家仍不确认，系统会自动确认收货并交割。发货前买卖双方都可以取消订单，买家拿回全部托管瓜币，不扣手续费。
交割完成前可以申诉：仅退款或退货退款。双方都要文字说明，并可上传最多三张凭证。客服可要求补充证据，或判定买家胜诉（全额退回瓜币、无手续费）或商家胜诉（按确认收货交割并扣手续费）。一旦买家确认收货或客服判定商家胜诉，交易完成，不能再申诉。点确认收货前必须勾选风险提示。
确认收货后 30 天内可评价对方：好评、中评或差评。文字和最多三张图片都是选填。只评价一次，期内可修改。逾期未评则系统默认好评。用户主页展示作为商家的好评率和作为买家的好评率，并在百分号后标注总获得评价数，例如 98%（12）。